We ask that our guests reschedule appointments 48 hours in advance to give our stylists ample time to fill their day.

We are happy to give a full refund for used or unused products returned within 2 weeks of the initial purchase date.

We can not offer a return or exchange of custom ordered hair extensions.

Our goal is that you love your look - period. Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service.

If you request/require an additional service to achieve your desired look - and you did not originally receive that service - you will be charged full price for the additional service.

Amex, Visa, MC, Discover, Checks + Cash

Unfortunately, we can not accept gratuities on credit cards.

For everyone's safety please do not bring pets or children under the age of 6 years with you to your appointment. During enhanced social distancing, children who are not receiving services are not allowed in the salon.